by nan berrett
Clare and Gilbert Valleys residents have responded to a call out in last week’s Northern Argus regarding the quality of their digital television reception, echoing their disappointment in poor signal quality.
Many readers believe the region has fallen into a gap between transmission areas – it’s at the outer edge of the licensing area for Southern Cross television broadcasting from Port Pirie, and just beyond the licensing area for free-to-air Adelaide channels.
Reports from the Clare township about digital transmission have ranged from “pretty good if the weather is right” to downright dreadful.
In Saddleworth, one reader said they were closer to Adelaide television transmissions, had a set top box, but experienced continuous image freezing and picture break ups.
“Having spoken to many other residents here, this is a widespread problem,” Malcolm Culbertson said.
Residents have changed aerials, purchased new televisions, installed set top boxes and had their cabling renewed, all to no avail.
They have found keeping an eye on the weather helps to work out whether it’s worthwhile turning on the TV.
“We get dreadful reception – most of the summer we can get analogue and as soon as it cools down we get digital,” Simon Drew, who lives near the Camel’s Hump ranges north-east of Clare, said.
He said if the temperatures went above 27-28ºC, digital coverage was lost.
“We have a TV with a built-in digital tuner and need a set-top box on top of that,” Mr Drew said.
Many residents report poor or nonexistent reception from Southern Cross and everyone has a story of how their neighbours and friends have worse, slightly better or the same kinds of reception issues.
Clare Country Club general manager Gavin Bailey said more than $40,000 was spent last year in upgrading electrical equipment in all guest rooms, as well as rooms in Chaff Mill Village, to full digital LCD flat screen units.
“In some cases we have placed two of these units in our guest’s family rooms,” Mr Bailey said.
“Needless to say guests are most impressed with up-to-date LCD TVs in rooms. That is, until they try and get digital signals.”
Mr Bailey said the majority of guests travelled from Adelaide or suburbs barely two hours drive away.
“Their expectation, and justifiably so, is that they should be able to switch on a TV and get the same channel selection and reception available to them at home,” he said.
The Federal Government has promised all viewers in Australia will have access to the same number and array of television channels as everyone else – but has also said this means the onus is on the consumer to put the equipment in place to be able to receive those signals.
Minister for Broadband, Communications and the Digital Economy Stephen Conroy’s office said last week that Clare was not currently considered to be in a “black spot” for digital reception
Policy adviser Emma Dawson said she did not believe anyone would be penalised by the switch to digital TV.
She said broadcasters had already identified a number of sites in the nation which may need digital infill and the government was doing everything they could to minimise the need for any additional equipment requirements.
The Digital Switchover Task Force will make visits to regional South Australia in the near future to explain to communities what the different options will be.
Although the government said there would be funding support for residents who needed to install satellite dishes to receive digital television signals, this financial help will only apply to those currently unable to receive any sort of signal.
Viewers able to receive one or more digital channels will be ineligible for funding.
Ms Dawson said part of the requirements for television broadcasters were that their digital signal must reach the same coverage as their analogue service by the time of the switch over.
“If you can receive a good analogue signal we expect you to receive a good terrestrial signal in digital,” she said.